Award winning / Value

ISO 9001 The principal internationally recognised standard for Quality Management Systems placing emphasis on customer feedback and the processes of management. ISO 22301 Business Continuity & Disaster Recovery Certification. ISO 14001 Internationally recognised Standard for Environmental Management Systems, one of the highest benchmarks in environmental management and best practice. ISO 27001 Internationally recognised Standard for Information Security Management Systems - the benchmark for protecting customers valuable and sensitive information. WPA is one of the first insurance companies to achieve this Standard company-wide.
Protocol is a wholly owned subsidiary of WPA, a major health insurer
with a heritage of over 100 years, bringing benefits of experience, economies
of scale and buying power

We are accredited companywide to ISO 9001 Quality Management Systems, ISO 14001 Environment Management System and ISO 22301 in Business Continuity Management. Most recently we received the ISO 27001 accreditation in Information Security.