"Protocol has the feel of a family business but one which is not
motivated by profit, rather the pursuit of excellence in all that we do"

Julian Stainton, Chairman.

WPA´s values statement:

"This is what drives us, this is what we believe in: we strive to help our policyholders fund the very best healthcare and treatment services with the most competitive blend of premiums and benefits.  Good health is our most precious asset and demands to be cherished.  Choice is freedom; with our support policyholders can secure treatment that may otherwise be unaffordable and unavailable, at a time and place of their choosing.  We are passionate about providing exemplary levels of service for our policyholders.  We are compassionate in how we do it. Our customers testify to these values."